Program Management Lead

Program Management Lead

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Ralph Lauren Corporation (NYSE:

RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company’s brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world’s most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through:
Talent, Education & Communication, Employee Groups and Celebration.

Program Management Lead is part of the Global Digital Program Management team leading a cross‑functional team that drives ecommerce, retail and connected retail initiatives to achieve business strategic objectives globally. The role also manages enhancements within the work streams and owns the prioritization of roadmap initiatives with business in the assigned workstream. This role reports to the Head of O2O Technology & Global Program Management.

• Lead and manage the program management function for different work streams to track projects from inception through successful execution.
• Oversee end‑to‑end execution across multiple parallel programs, including risk management, issue/conflict resolution and dependency management.
• Present program status to Executive Leadership team on an ongoing basis.
• Manage risks and communication across multiple projects to Executive leadership, partnering with team members to build mitigation strategy and resolution.
• Make day‑to‑day leadership decisions by securing and comparing information from multiple sources to identify issues.
• Identify focus areas, provide escalation management, negotiate effectively, and balance business needs with technical constraints.
• Partner with regional store operations team to prioritize initiatives and plan for operational readiness.
• Serve as subject‑matter expert for technology decisions and prioritization.
• Lead portfolio planning processes for the work streams that align business and IT strategies and drive focus and prioritization within the organization.
• Create yearly and quarterly roadmaps, track progress against established baseline, and manage communication with business, product, executive leadership and cross‑functional teams.
• Lead Project Managers who work with Product, Architecture, Development, QA & Business stakeholders to manage critical projects.
• Inspire and create engagement by developing, motivating and guiding the team to achieve results together.
• Coach and mentor project managers to develop a great team and achieve success.

• Experience in eCommerce & Retail leading program management.
• Bachelor’s degree in computer science, information technology or a related field;
  Master’s degree preferred.
• Experience managing POS, mPOS projects, omni‑channel initiatives such as BOPIS, BOSS & SFS, and digital technology projects for stores.
• 5+ years of experience in people management.
• Strong experience with Agile program management methodologies.
• Strong influencing and communication skills and a highly collaborative approach.
• Strong problem‑solving skills and desire to prioritize work as needed to meet deadlines.
• Ability to effectively communicate with and influence people at all levels.
• Effective leadership and presentation skills, and experience leading multiple diverse teams in a global environment to achieve results.

• Director

• Full‑time

• Project Management and Information Technology
• Retail Apparel and Fashion