Manager, Product Management – Operational Reports

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Manager, Product Management – Operational Reports Overview Mastercard's Operational Intelligence team is building the next generation of data products that help customers access and use operational insights in new ways. As part of this effort, the team is developing innovative products that deliver data through APIs and conversational experiences, creating alternatives to traditional reporting solutions. The Manager, Product Management will own a focused product area within this portfolio and work closely with engineering, product development, and business stakeholders to assess the impact of enterprise network modernization across existing and new reporting solutions.

This role combines product ownership, roadmap execution, stakeholder management, and commercial thinking within a highly visible growth area.

• Own a specific product area focused on network modernization impacts across the entire suite of reporting capabilities/solutions.
• Gather customer, stakeholder, and business requirements and translate them into product priorities.
• Define and maintain product requirements for engineering teams.
• Partner closely with technical teams throughout product development.
• Contribute to roadmap development and future product enhancements.
• Support pricing discussions and commercial planning activities.
• Help prepare products for launch and market adoption.
• Collaborate with stakeholders across product, engineering, and business teams.
• Monitor feedback and identify opportunities to improve customer value.
• Support the evolution of Operational Intelligence's broader data-product strategy.

• Previous experience managing or delivering technology-enabled products.
• History of working on data-heavy products, analytics solutions, or digital platforms.
• Ability to convert business problems into product requirements.
• Experience partnering with engineering and technical teams.
• Strong communication and stakeholder-management skills.
• Commercial awareness and understanding of customer needs.
• Ability to operate in fast-moving and evolving product environments.
• Prior launching, improving, or scaling products is preferred.
• Knowledge of payments, financial services, analytics, or reporting solutions is beneficial.
• Exposure to APIs, AI-enabled products, dashboards, data platforms, or digital experiences is advantageous.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role.

In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on…