Senior Technical Program Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Senior Technical Program Manager

In Corporate Solutions, we empower our customer's businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe. As a key player in our organization, you will play a critical role in revolutionizing the global financial ecosystem.

You will have the opportunity to make data-driven decisions, build first-in-class corporate solutions, and partner with industry-leaders to build cloud-native products and solutions for our clients.

• Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
• Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery.
• Accelerates progress by driving crisp, timely decisions
• Looked to as first point of contact for projects. Can communicate with confidence. levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings
• Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details

Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers

• Nurtures good working relationships with engineers, managers, and peers

Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements.

• Drive the execution of an initiative that may span multiple teams and integrations, reporting meaningful status along the way.
• Coach your teams on self-organization and working effectively cross-functionally.

Remove impediments and escalates obstacles for your teams.

• You operate with independence and autonomy.
• You have experience defining and building cloud-native services at scale with a deep understanding of the service’s capabilities and underlying technologies.
• You have experience breaking down problems, organizing work, planning sprints, and delivering technical programs using Agile delivery models (Scrum, Kanban, etc.)
• You have a track record of data driven decision-making and applying continuous improvement methodologies across teams.
• You can debate the delivery strategy with business teams,…