Senior Coupa Business Analyst - Source

***** Only qualified Senior Business Analyst candidates located near O’Fallon, MO to be considered due to the position requiring a hybrid presence.*****

• Bachelor’s degree in Information Systems or equivalent work experience.

• Coupa Platform Certification.

• Coupa Technical Architecture Certification.

• Experience with Coupa Sourcing, Contract Lifecycle Management (CLMA), and Analytics modules.
• 5+ years of experience in Procure-to-Pay (P2P) business processes and systems.
• 4+ years of hands-on experience administering and supporting the Coupa platform.
• 3+ years of hands-on experience with Coupa Supplier Information Management (SIM).
• 3+ years of experience supporting Coupa Sourcing and Contract Lifecycle Management modules.
• Demonstrated expertise configuring and supporting Coupa Procurement, SIM, Sourcing, and Contracting modules.
• Experience designing, implementing, and supporting Coupa integrations with ERP, middleware, and third-party applications using APIs, cXML, and/or flat-file interfaces.
• Strong knowledge of Coupa CLMA and Sourcing, SIM and Supplier modules, and form design and integration.
• Proven ability to troubleshoot complex application and operational issues, perform root cause analysis, and support unit, integration, user acceptance, and regression testing.
• Demonstrated ability to serve as a Coupa Subject Matter Expert (SME), providing guidance on platform capabilities, solution design, system optimization, and new functionality adoption.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into scalable technology solutions and process improvements.
• Excellent verbal and written communication skills, stakeholder management capabilities, and the ability to influence stakeholders at all organizational levels.
• Working knowledge of robotic process automation (RPA), workflow automation tools, and process optimization techniques.
• Ability to work independently and manage multiple priorities in a fast-paced, collaborative environment.

• Familiarity with Walk Me or similar digital adoption platforms.

Join our clients' dynamic team responsible for delivering techno-functional support for Source-to-Pay (P2P) application Coupa. The primary responsibility of this role is to perform business analysis activities that support the effective operation, enhancement, and optimization of Coupa and related procurement processes. This includes gathering and documenting business requirements, analyzing business processes, identifying opportunities for improvement, and collaborating with stakeholders to deliver scalable and efficient solutions.

In this role, you will collaborate closely with business stakeholders, end users, and technical teams to support Source-to-Pay processes, including requisition management, catalog and category management, supplier onboarding, and purchasing processes.

As a Senior Business Analyst, you will be responsible for the day-to-day administration, support, and governance of the Coupa platform while contributing to strategic initiatives, system enhancements, integrations, and process improvement efforts. Success in this role requires strong analytical, problem-solving, communication, and stakeholder management skills, along with the ability to drive solutions that improve operational efficiency and deliver business value.

• Provide end-to-end production support, including incident management, ticket logging, status communication, escalation, and timely resolution of issues.
• Design, configure, and maintain Coupa functionalities, including approval workflows, punchout catalogues,…