Director, Fraud & Customer
Listed on 2026-10-21
-
Management
Risk Manager/Analyst -
Finance & Banking
Risk Manager/Analyst
Mastercard is seeking a Director, Customer Performance in the United States to lead fraud management and performance optimization for high‑risk acquirers across multiple U.S. locations.
You will interface with customers to improve fraud, chargeback, and compliance metrics while driving strategic engagements and risk mitigation. The role involves assembling analytics, reporting, and advisory services, collaborating with Franchise and product teams, and traveling frequently (up to 50% across the
Our group is growing, and we are hiring a Director, Fraud & Customer Performance in O’Fallon, MO, United States.
The following opening is for a Director, Fraud & Customer Performance with Mastercard US.
This opening is for the Director, Fraud & Customer Performance role at Mastercard US.
We are seeking a motivated Director, Fraud & Customer Performance to join Mastercard US in O’Fallon, MO, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).