Patient Transport/Custodian
Listed on 2026-01-17
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Healthcare
Mental Health, Healthcare Administration
Job Summary
Under the supervision of the Manager or Director of Support Services, the Patient Transport/Custodian is responsible for assisting patients and visitors as they enter and exit the hospital. Alongside patient transport duties, this role will provide support by performing essential Environmental Services tasks such as sweeping, mopping, and cleaning as directed by the Supervisor. Responsibilities include maintaining both internal and external areas of the campus, as well as actively participating in snow removal and storm preparation activities.
EssentialFunctions
- Maintain a courteous, calm, and pleasant manner at all times.
- Represent the entity in a positive manner in all communications.
- Demonstrate a commitment to maintaining positive and effective work.
- Proactively provide assistance to patients in both entering and leaving the facility.
- Duties include escorting, providing wheelchair assistance, and offering directions, among others.
- Maintain a respectful and professional appearance at all times.
- Use the two-way radio will be circumspect and professional at all times.
- Participate in departmental emergency procedures.
Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Prior experience working with the public 0-1 year preferred
Knowledge,
Skills and Abilities
Excellent oral communication skills.
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Occasionally (3-33%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Onsite
Work LocationOne Hospital Road
Scheduled Weekly Hours40
Employee TypeRegular
Work ShiftDay (United States of America)
Pay Range$18.22 - $37.22/Hourly
GradeSM1203
Benefits and Compensation OverviewAt Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications;
however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Statement
1550 Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
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