Supervisor, Business, Operations Manager

Overview

Launch Teams Operational Supervisor

LAUNCH Technical Workforce Solutions is seeking an Operational Supervisor with direct aviation experience.

• Champion and report all safety and quality policies, procedures and best practices.
• Adhere to checklists, audits and investigations as prescribed by quality assurance.
• Lead and direct technicians to be in compliance with FAA and other regulatory requirements.
• Adhere to LAUNCH’s policies and procedures.
• Respect, promote and comply with LAUNCH’s cultural standards towards employees, customers and suppliers.
• Develop and advance technicians’ skills, qualifications, performance and professionalism.
• Be available and present for technicians and employees.
• Pre-plan crew requirements, schedules, rosters and assignments; provide daily crew briefings highlighting safety, quality and operational objectives and expectations.
• Assign each lead mechanic and/or mechanic their respective work task for each day.
• Conduct safety walks of aircraft and hangar bay to ensure a clean, organized and safe work environment; proper use of equipment and PPE.
• Document and report all quality issues and work with Launch quality on reporting and corrective actions.
• Fully understand all Launch and customer qualifications required to perform maintenance specific to station assigned.
• Complete the daily turnover accurately and completely.
• Perform 3-month performance reviews and provide constructive feedback for each new Launch technician.
• Review past day performance during daily crew briefings.
• Maintain cost control to meet or beat allocated budget and meet customer schedule expectations.
• Document all tasks beyond customer requirements for evaluation and approval.
• Maintain accurate tracking of technician schedules, assignments and manhours to ensure accurate payroll processing.
• Adhere to critical business process timelines to ensure billing and payroll deliverables are met.
• Coordinate with other departments to organize and control the customer’s work package and any special considerations.
• Attend customer meetings and pre-dock/post-dock meetings for any project Launch is contributing to.
• Establish formatted scorecards for each assigned project and customer.

• Strong leadership attributes.
• Quality and safety mindset.
• Communication, coordination and collaboration skills in a multi-tasking environment.
• Project management skills with the ability to multitask across several projects.
• Computer software skills;
  Microsoft Office products, industry planning and production software.
• Policy and procedure compliance discipline.
• Working knowledge of FARs and FAA 145 Repair Station Certificate requirements and obligations.

• College degree preferred.
• A&P Certificates.
• 5 years technical hands-on experience.
• 3 years of supervisory experience leading and directing aircraft maintenance technicians on transport category aircraft.
• LEAN continuous improvement experience.

LAUNCH offers a competitive salary and benefits package. We offer a high energy, professional, flexible work culture with opportunities to showcase your talents while growing with LAUNCH.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.

LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from. Our Minimum Essential Coverage is offered to every employee who does not have coverage elsewhere at no cost to you! LAUNCH also offers a 401(k) program with a company match. Plus, you join the LAUNCH Loyalty Club on your first day, earning you extra cash bonuses, apparel and safety rewards.

If you’re ready to LAUNCH your career, you've found an employer that can take you to new heights.

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