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Customer Experience Center Supervisor

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: PLS Logistics Service
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 49000 - 59000 USD Yearly USD 49000.00 59000.00 YEAR
Job Description & How to Apply Below

PLS Financial Services is seeking a Customer Care Supervisor in Oak Brook, IL to lead the contact center team, drive performance, and ensure high-quality service. The role requires coaching staff, monitoring metrics, and resolving escalations while maintaining excellent customer experience in a fast-paced environment.

Responsibilities include managing daily operations, training programs, and ensuring adherence to policies and applicable laws, with a focus on customer satisfaction and operational

We are currently recruiting a Customer Experience Center Supervisor for our team in Oak Brook, IL, United States.

The advertised compensation is 49.000 - 59.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Center Supervisor role in the description above.

We appreciate your interest in this position.

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