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Guest Service Representative

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: RPM Oakbrook Chicago
Full Time position
Listed on 2026-10-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning, Bilingual, Spanish Customer Service
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 12 - 16 USD Hourly USD 12.00 16.00 HOUR
Job Description & How to Apply Below
RPM Raceway is developing one of the most exciting competitive social experiences in the USA. RPM is an experiential entertainment experience leading with multi-level high speed go-kart racing, immersive gaming arenas and attractions, and premium food & beverage programs. Every RPM Raceway venue welcomes friends, family and colleagues to engage in friendly competition and create memories filled with celebration and connection.

Recently recognized as one of Fast Company’s Most Innovative Companies, RPM Raceway continues to cement its status as a leader in the “competitive socializing” and gaming sectors.

RPM Raceway Chicago is seeking friendly, energetic, and customer-focused Guest Service Representatives to be the face of our venue. If you enjoy creating memorable experiences, helping guests, and working in a fast-paced entertainment environment, we'd love to meet you!

What You'll Do:

Welcome guests and provide exceptional customer service

Assist with check-in, reservations, and attraction registration

Answer guest questions and resolve concerns with professionalism

Process transactions accurately and efficiently

Help create a fun, positive, and memorable experience for every guest

What We're Looking For:

Outstanding communication and interpersonal skills

Positive attitude and strong attention to detail

Ability to multitask in a fast-paced environment

Cash handling and customer service experience preferred

Availability to work evenings, weekends, and holidays

Why RPM Raceway? Join Chicago's premier entertainment destination where racing, attractions, dining, and unforgettable experiences come together. We offer a fun team environment, opportunities for growth, and the chance to make every guest visit exceptional.

Apply today and become part of the team that keeps RPM Raceway Chicago running at full speed!

What We're Looking For:

Outstanding communication and interpersonal skills

Positive attitude and strong attention to detail

Ability to multitask in a fast-paced environment

Cash handling and customer service experience preferred

Availability to work evenings, weekends, and holidays
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