Senior Solution Delivery Engineer - North America

(Senior) Solution Delivery Engineer – North America

At Trackunit, our IrisX industry cloud platform unlocks insights, benchmarks and innovation on top of connected construction data. To help our customers succeed, we’re searching for a Solution Delivery Engineer who ensures IrisX is not only implemented, but fully adopted and driving measurable business value.

This is a hands‑on role at the intersection of technology, delivery and customer engagement. You’ll work directly with some of the world’s leading construction companies, guiding them through solution roll‑outs, integrating complex systems and ensuring adoption scales across their organizations.

Whether you prefer working from one of our hubs in Ontario or Chicago, or remotely from anywhere in Canada or the US, we offer a flexible set‑up designed for high‑impact collaboration. If you’re ready to bring your technical expertise to a role that blends hands‑on data engineering with customer success, this is your chance to build something meaningful in one of the world’s most essential industries.

• 5+ years experience as a Full‑Stack Engineer, Solution Engineer or Technical Consultant in SaaS, IoT or data‑driven environments with exposure to customer‑facing delivery.
• Strong coding skills (e.g. JavaScript/Type Script).
• Familiarity with APIs (Graph
  
  QL, REST) and webhook integration.
• Hands‑on experience with data engineering concepts and exposure to data science/ML (e.g. Spark, Python, SQL).
• Strong customer‑facing skills – able to translate technical work into business outcomes and build trust with stakeholders.
• Passion for solving complex challenges in real‑world, industrial contexts.
• Willingness to travel within the region to support customer engagements.

• Engineer for Adoption: Configure, extend and deploy IrisX solutions so customers can use them from day one.
• Full‑Stack Development: Work across front‑end, back‑end and cloud components to tailor and scale platform roll‑outs.
• Integrations & Data Pipelines: Build APIs, data flows and integrations with ERP, CRM and fleet systems, ensuring secure, reliable data exchange.
• Applied Data: Use data engineering and data science skills to enable analytics, benchmarking and reporting use‑cases.
• Customer Enablement: Lead workshops, training and coaching sessions that embed IrisX into customer workflows.
• Project Ownership: Manage timelines and technical delivery in collaboration with internal engineering teams and customer stakeholders.
• Continuous Improvement: Capture customer feedback and channel insights into the IrisX product roadmap.

• Virtual meet and greet with the Vice President of Field Engineering and hiring manager.
• Personality‑based interview – an online Hogan assessment followed by a discussion on strengths and cultural fit.
• Assignment‑specific interview – a case study presentation to relevant colleagues.
• Reference checks and background verification as needed.
• Offer presentation and walk‑through.

• Collaborative team across consultants, account executives, data scientists, engineers and developers.
• Agile growth SaaS environment with internal career progression.
• International environment with regular check‑ins and social events across teams and borders.
• Support for professional development through training, coaching and mindfulness initiatives.
• Flexible and hybrid working model with full IT support.
• Turning the Tide – an inclusive workplace with a focus on diversity, equity and inclusion. We do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief or disability status. We assess candidates on qualifications and merit. Learn more about TIDE and other DE&I initiatives here.