Facility Maintenance Manager

Overview

The Facility Maintenance Manager is responsible for overseeing all Repair & Maintenance (R&M) activities across Devon Self Storage’s facilities, primarily managed through the Service Channel platform. This role ensures timely resolution of work orders, effective vendor management, and adherence to budgetary controls, while maintaining high standards for property condition, safety, and compliance. The position requires a strategic leader with strong technical ability in facilities management and proficiency with Service Channel, as well as vendor negotiation skills and the ability to streamline processes across a multi-site portfolio.

The Facility Maintenance Manager will serve as a lead coordinator between field operations and construction teams, ensuring alignment on maintenance priorities, project execution, and compliance standards.

• Oversight of all work orders and R&M activities via Service Channel.
• Leadership and development of the Facility Management team.
• Vendor recruitment, selection, and management.
• Achieve budget discipline and cost efficiency by controlling R&M expenses, aligning with financial targets, and negotiating strong vendor value.
• Ensure safety, regulatory compliance, and continuous process improvement.
• Collaborate cross-functionally with Operations, HR, Construction, and Asset Management.

• Direct supervision of Facility Project Managers
• Indirect oversight of vendor partners and contractors.

• Bachelor’s degree in Facilities Management, Construction Management, Business Administration, or related field preferred; or equivalent work experience.

• Minimum 7 years of experience in facilities management across multi-site operations.
• Minimum 3 years in a leadership role with direct people management responsibilities.
• Experience with Service Channel or similar work order management software required.
• Self-storage, retail, or property management industry experience strongly preferred.

Skills

• Strong knowledge of building systems, maintenance protocols, and vendor management.
• Exceptional organizational and analytical skills, with ability to manage competing priorities.
• Proven ability to manage budgets and negotiate contracts.
• Excellent written, verbal, and interpersonal communication skills.
• Proficient in Microsoft Office Suite; working knowledge of CMMS systems (Service Channel) required.

• Strategic Leadership & Team Development
• Process Improvement & Operational Efficiency

• Travel to facilities up to 50% is required.
• Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.

• Ability to see clearly at 20 inches or less, with or without corrective lenses, to read documents and/or view computer screen.
• Ability to hear, without hearing aids, and communicate in person and via phone daily.
• Ability to reach with hands and arms, stoop or kneel, use hands/fingers to enter, retrieve and/or manipulate data using a computer keyboard.
• Ability to lift to 30 lbs.

Inland Devon Self Storage offers competitive wages, medical and retirement benefits, paid time off, room for growth, and a friendly work environment. We are committed to helping you reach the top of your game as part of our growing success story.

We are a drug-free workplace. Pre-employment background checks and drug screening are performed on all new hires, in accordance with applicable laws and regulations.

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.

We are an E-Verify employer. Please click the following link to learn more.

Annual Base Salary Range: $122,600-$139,700

Inland offers a competitive range of benefits for eligible full-time employees:

• Medical/Dental/Vision insurance (PPO)
• Participation in the company 401(k) plan with a company match
• Vacation Time, Nine Paid Holidays, Three floating holidays per year
• Sick time
• Company-paid life insurance equal to your annual base salary
• Company-paid short-term and long-term disability