Market Area Office Manager

Market Area Office Manager – Apex Service Partners

Apex Service Partners is a leading residential home services company committed to building a network of best‑in‑class brands across the U.S. We partner with local businesses to deliver exceptional HVAC, plumbing, and electrical services while fostering a culture of growth, collaboration, and excellence. Our mission is simple: empower people, deliver outstanding service, and create opportunities for long‑term success.

We’re seeking a highly organized and strategic Market Area Office Manager to lead administrative operations across our Northern Illinois and Wisconsin market. The position is based in our Oak Brook office and requires approximately 20 % travel throughout the region. In this role you will lead and develop a team of coordinators and administrators responsible for membership coordination and payroll, as well as integrating new acquisitions into Apex systems and optimizing workflows.

You will provide direct support to the Market Area President and serve as a vital liaison for operational success.

• Oversee and mentor a team of coordinators/admins, fostering a culture of accountability and growth.
• Evaluate and improve administrative workflows to maximize efficiency and accuracy.
• Lead administrative onboarding for new acquisitions, ensuring alignment with Apex systems and standards.
• Maintain and update Service Titan configurations and other operational platforms.
• Collaborate with payroll, membership, and trade support teams to ensure seamless operations.
• Provide direct administrative and strategic support to the Market Area President.

• 2+ years of people management experience
• Proven experience in administrative leadership, preferably in the home services industry
• Strong ability to streamline processes and implement best practices
• Familiarity with Service Titan or similar operational platforms is highly preferred
• Excellent organizational, communication, and problem‑solving skills
• Ability to thrive in a fast‑paced, growth‑oriented environment

• Health, Vision, and Dental plans for you and your family
• 401(k) Retirement Plan
• Paid Life Insurance
• Ongoing training and career development
• A collaborative and supportive work environment

Apex Service Partners is an Equal Opportunity Employer. We provide equal employment opportunities to everyone regardless of their race, ethnicity, beliefs, religion, marital status, gender, gender identity, citizenship status, age, veteran status, or disability. We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.