Member Services Center Supervisor: Elevating Support
Listed on 2026-10-06
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Management
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Customer Service/HelpDesk
IMRF is seeking a Supervisor for the Member Services Contact Center in Illinois. Lead a team including Contact Center Representatives, Senior Representatives, and Analysts to deliver exceptional member service across phone, email, chat, and IVR.
You will train staff, develop procedures, monitor performance, and collaborate with the Member Services Manager to achieve service levels and continuous improvement. A Bachelor’s degree or equivalent with relevant experience is required.
We are looking to fill the Member Services Center Supervisor:
Elevating Support position at RPMGlobal in Oak Brook, IL, United States.
The position is based in Oak Brook, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 83.000 - 91.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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