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Marketing Coordinator - Promotion Operations

Job in Oak Brook, DuPage County, Illinois, 60523, USA
Listing for: Ace Hardware
Full Time position
Listed on 2025-12-19
Job specializations:
  • Marketing / Advertising / PR
    Business Administration, Sales Marketing
Salary/Wage Range or Industry Benchmark: 56000 - 70550 USD Yearly USD 56000.00 70550.00 YEAR
Job Description & How to Apply Below

About This Role

The Marketing Coordinator – Promotion Ops is a mission critical position focused on seamless promotional retail execution and supporting internal marketing processes for maximum efficiency. The role is responsible for the development and execution of promotional bulletins, hotsheets, Instant Savings downloads, correction notices, accuracy validation (proofing), Ace Rewards set up/administration, gift card program, and marketing system administration.

What You’ll Do

  • Promotional Offer Maintenance: Responsible for promotional offer maintenance and Win the Month planner offer/bulletin content development. Promotional offers for all channels will be managed by the Marketing Manager – Promotion Ops Support Coordinator team. These offers generate > $700 Million in promotional retail sales

  • Promotional Hotsheets: Build, validate and deploy all POS hotsheets for all promotional channels. Hotsheets will include MIP, Dynamic and Instant Savings

  • Gift Card Program Administration: Manage the day-to-day activities associated with Ace’s Gift Card Program including account management and problem resolution. The current volume is $43.2M and is projected to grow at rates far surpassing same store sales growth

  • Validation and Retail Execution: Responsible for validating creative proofs vs. data for Preprint (National and Ad Groups), Ace Rewards DM, Ace online Scan Sheet and DP barcodes. Testing the promotional offers, including “White” gift cards in the test store POS system. Reviewing POS instruction and helping Retailers with promotional hotsheet issues

  • Ace Rewards Program Maintenance: Responsible for managing all aspects of the Ace Rewards operations plan including building and deploying DP hotsheets, transferring customers, supporting Ace retailers and flipping flags

  • Technology Tools: Provide insights and recommendations for improvement for all Marketing Operations systems and tools

  • Cross-Functional Communication :
    Develop strong cross-functional relationships with merchandising, marketing, and IT to ensure expeditious problem resolution and first-time accuracy

  • Grand Opening and Retailer Ad Group Bulletin Creation- Responsible for the development and execution of specialty promotional bulletins

Who You Are

You love problem-solving and have strong attention to details. You love being organized to ensure that your tasks are meeting the deadlines.

Required Skills

  • Bachelor’s Degree (or equivalent experience).

  • Passion for customer service.

  • Ability to adapt to and drive positive change.

  • Above average computer skills – ability to learn new systems quickly at an expert level.

  • Above average understanding of Microsoft Office suite.

  • Demonstrated analytical and problem-solving skills with strong attention to detail.

  • Excellent communication skills, including effective verbal and writing proficiencies.

  • Ability to successfully interact with various levels of business partners and members of management.

  • Excellent problem-solving skills required.

  • Excellent time management skills.

  • Proficient in financial measures.

  • Technology aptitude.

Compensation Details:

Salary Range: $56000 - $70550 Per Year

Why should you join our team?

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits
* that address life’s necessities and perks, many of which expand and improve year after year, including:

  • Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
  • Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly &…
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