Team Member; Auntie Anne's Oakbrook Mall - Oakbrook, IL

Start Something Sweet (and Salty!) - Become an Auntie Anne's Team Member!

Our Mission To create moments of joy through fresh baked favorites and unforgettable guest experiences.

Your Role Bring that mission to life, one pretzel at a time.

Known for our iconic freshly baked pretzels, Auntie Anne's delivers crave-worthy treats that make everyday moments better. We're looking for reliable, hardworking Team Members who take pride in showing up, supporting their teammates, and delivering exceptional service every shift.

At Auntie Anne's, every team member plays an important role in our success. If you're dependable, enjoy working with people, thrive in a fast-paced environment, and are committed to doing things the right way, we'd love to meet you.

What You'll DoWelcome every guest with friendly, energetic, and professional service

Prepare, bake, and serve Auntie Anne's products according to brand recipes and quality standards

Consistently deliver accurate orders and a positive guest experience

Operate registers and handle cash, payments, and transactions responsibly and accurately

Maintain a clean, stocked, organized, and food-safe environment throughout your shift

Arrive on time, in proper uniform, and ready to work at the start of every scheduled shift

Maintain reliable attendance and follow established call-out and scheduling procedures

Plan ahead for transportation, traffic, and parking to ensure timely arrival

Take ownership of assigned responsibilities and follow through with strong attention to detail

Support teammates during busy periods and work collaboratively to achieve store goals

Follow all food safety, sanitation, loss prevention, and operational procedures

Demonstrate accountability, professionalism, and a positive attitude in every aspect of the jobHelp create a culture of teamwork, reliability, and respect

Perks You'll Love Flexible scheduling with 20 to 40 hours per week

Free on-duty shift meals plus employee discounts on Auntie Anne's favorites

Paid training with ongoing coaching and development

Advancement opportunities available; background check may be required for certain leadership roles

Free uniforms

Eligible benefits may include health insurance, life insurance, and a 401(k) plan

Work with a supportive team in a fun, fast-paced environment

What We're Looking For Must be 18 years of age or older

Reliable transportation and consistent attendance

Availability to work at least one weekend day (Saturday or Sunday) each week Flexible availability, including evenings, weekends, and holidays

Demonstrated commitment to punctuality, including arriving on time, prepared, and ready to begin work at the scheduled start of each shift

Dependable attendance record with the ability to consistently meet scheduled shifts

Ability to proactively communicate scheduling conflicts, emergencies, or absences in accordance with company policies

Strong work ethic and commitment to being dependable, accountable, and team-oriented

Ability to follow directions, procedures, and brand standards consistently TB clearance required (if applicable by location)
Previous food service or retail experience preferred, but not required

Ability to stand, bend, lift, and remain active throughout a shift

Comfortable working in warm and cold environments, including around ovens, prep areas, and walk-in coolers

Basic math skills and confidence using point-of-sale systems

Ability to taste-test products as part of quality control processes

Strong communication, teamwork, and guest service skills

Food Handler Certification (current or ability to obtain within 30 days of hire)
High school diploma or equivalent experience preferred

Comfortable using smartphones, tablets, and store technology systems

Demonstrates honesty, accountability, reliability, and a willingness to learn and grow Ready to Roll?

If you're looking for more than just a job and want to be part of a team that values reliability, accountability, teamwork, and great guest service, Auntie Anne's is the place for you.

Join our team and help serve smiles, one pretzel at a time.

Apply today. We can't wait to meet you!