Seasonal Sales Support - Oak Brook

Summary

Provide back-of-house operational support for a luxury jewelry retail store during the seasonal period, executing order fulfillment, inventory management, and client service tasks. Work closely with sales professionals and management to support store sales, service, and operational excellence.

Responsibilities

• Execute daily operations tasks including order fulfillment, shipping, receiving, replenishment, and transfers.
• Monitor, reconcile and report inventory discrepancies using reports and systems.
• Clean and prepare merchandise, accept repairs, and handle care and handling procedures.
• Support sales staff by responding to client requests via phone and email and capturing client data.
• Partner with sales professionals and management to optimize sales opportunities and client experiences.

Requirements

• Strong analytical skills and attention to detail.
• Proficient in Microsoft Word and Excel.
• Ability to work retail hours including nights, weekends and holidays.
• Organized, flexible and able to perform varied tasks based on business needs.
• Authorization to work in the United States.
• Preferred: college degree and/or GIA coursework or graduate gemologist credential.