Senior Account Representative, Grocery & Drug

The Senior Account Representative, Grocery & Drug, will perform specific strategic and tactical job functions through cross‑functional management of multiple internal departments and customer contacts. In this role you will be working with mid‑level to national accounts.

• Explicit dedication to company, account team and key retailers.
• Daily communication with Reader Link’s retail customers.
• Work closely with account management team and support others internal department to meet customer expectations.
• Primary liaison with Reader Link Distribution Centers to coordinate needed service/execution levels.
• Produce weekly and ad hoc sales and stock level information.
• Needs to be able to quickly assess a customer inquiry or account task, determine solution or information needed and own the process through completion and follow‑up.
• Provides administrative/account support as needed.
• Proactively manages list of tasks and scheduling.
• Must be able to multi‑task, meet deadlines, and manage the needs of the DC’s, Inventory and account management team, and customer.
• Track customer‑filling rates as well as fines and managing on‑time deliveries.
• Other duties may be assigned, directed, or requested.

• Bachelor’s degree in Business or a related field is required.
• Ability to multi‑task and prioritize multiple projects/requests.
• Excellent interpersonal skills – in‑person, phone, email, presentations, etc.
• Fast learner, team player, and aggressive problem solver.
• Detail‑oriented, strong organizational skills, flexible, and efficient.
• Must be focused on continuous improvement and be self‑motivated.
• Desire to advance and grow within the company.
• Strong to advanced experience in Microsoft Excel, Word, PowerPoint, and Outlook is required.
• Must have excellent communication skills, both written and verbal.
• Ability to speak with all levels of the organization and outside partners.
• Ability to read and interpret documents such as instructions and procedure manuals.
• Ability to create sales analysis reports and product presentations.
• Must be proficient in basic mathematics: addition, subtraction, multiplication, and division.
• Ability to do algebra, calculate figures and amounts and apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must be able to analyze sales documents to identify trends and successful product performance.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to apply common sense understanding to solve problems and improve existing processes.
• A methodical and organized approach to problem‑solving.
• Ability to deal with problems involving variables.
• The work performed is in an office environment.
• The noise level in the work environment is usually moderate at low decibels.
• Must be able to work in a fast‑paced, team environment.
• Employee is occasionally exposed to vibration and dust.
• Travel may be required.

Salary: $53,000.00 - $65,000.00

• Health Plans – Medical, Dental & Prescription
• Flexible Spending Accounts – Health & Dependent Care
• Disability, Life and Accident Insurance
• Vacation Pay & Paid Holidays
• 401(k) with Company Match
• Author Events
• Publisher-sponsored Book Club

Reader Link is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status, or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.

Reader Link is committed to recruiting, hiring and promoting people with disabilities and veterans. If you need an accommodation to assist with completing the electronic application, please email your request to , or call: .