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Hotel Front Desk Lead: Guest Experience & Team Coach

Job in Oak Grove, Christian County, Kentucky, 42262, USA
Listing for: Churchill Downs
Full Time position
Listed on 2026-10-17
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services
Salary/Wage Range or Industry Benchmark: 19000 - 25000 USD Yearly USD 19000.00 25000.00 YEAR
Job Description & How to Apply Below

Churchill Downs Oak Grove property is seeking a Front Desk Clerk Lead to oversee guest check-in/out, assign rooms, issue keys, and handle guest payments, while supporting the Hotel & Housekeeping Supervisor in daily supervision of the front desk team.

You will train staff, resolve guest concerns quickly, maintain records, and coordinate with maintenance and housekeeping to ensure superior guest service and occupancy performance.

We would love to welcome a new Hotel Front Desk Lead:
Guest Experience & Team Coach to our group in Oak Grove, KY, United States.

Consider building your career as a Hotel Front Desk Lead:
Guest Experience & Team Coach at Churchill Downs.

The Hotel Front Desk Lead:
Guest Experience & Team Coach position in the Management & Operations, Other field is open for applications.

We have an opening for a Hotel Front Desk Lead:
Guest Experience & Team Coach in Oak Grove, KY, United States within Management & Operations, Other.

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