Part Time; Associate Banker, Oak Hill Branch, Oak Hill, WV

Part Time (30 hours) Associate Banker – Oak Hill Branch, Oak Hill, WV

Join JPMorgan Chase as an Associate Banker in our Oak Hill branch. This part‑time position (30 hours) offers the opportunity to deliver exceptional client experiences while advancing your banking career.

As an Associate Banker, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role will significantly contribute to the branch’s success by delivering exceptional client experiences, building trusted relationships with clients, sharing product knowledge, and introducing clients to our team of experts.

• Create a welcoming environment by delivering attentive and friendly service, greeting clients, managing lobby traffic, checking clients into the waiting queue, and scheduling or canceling client meetings.
• Exceed client expectations while assisting with day‑to‑day transactions, opening new accounts, and complying with all policies, procedures, regulatory and banking requirements.
• Educate clients on how technology self‑service options such as the Chase Mobile App, , and ATMs can help them with their banking needs.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions.
• Perform branch operations, including managing cash devices such as the cash vault and ATM, while adhering to all bank policies and procedures.

• Ability to put clients first and exceed their expectations by providing attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care and concern during interactions.
• Ability to engage clients, communicating clearly and politely to understand and help, anticipating client needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to elevate the client experience by working collaboratively as a team to deliver seamless service.
• Ability to learn products, services, and procedures quickly and accurately.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.
• Cash handling experience.

We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase is a leading financial services firm dedicated to helping the majority of U.S. households and small businesses achieve their financial goals. We offer a competitive total rewards package, including base salary, commission and incentive compensation, health care coverage, retirement savings plans, and many other benefits.