Packout Supervisor

Gurr Brothers of Michigan is a leading provider of comprehensive disaster recovery services, specializing in professional packout solutions, odor removal, and fire/soot cleaning. With our cutting‑edge techniques and unwavering commitment to excellence, we are dedicated to restoring homes and belongings to their pre‑disaster condition. At Gurr Brothers of Michigan, we take pride in our expertise, care, and ability to bring peace of mind to every restoration journey.

Position Overview

We are seeking a dedicated and proactive Contents Supervisor to join our team in Oak Park, MI. In this role, you will play a crucial role in overseeing the management of personal property on properties affected by water and fire damage. As a Contents Supervisor, you will be responsible for leading a team of Content Associates, ensuring the efficient and safe handling, packaging, inventorying, cleaning, transportation, and storage of our customers’ personal property.

Responsibilities

• Supervise and lead a team of Content Associates, providing guidance, training, and support to ensure efficient and high‑quality service delivery.
• Take comprehensive inventory of all items impacted by the damage and ensure accurate record‑keeping.
• Oversee the careful packing, labeling, and organization of items to ensure their safety, proper documentation, and easy identification.
• Safely coordinate the wrapping of furniture and other large items to prevent further damage during transportation and storage.
• Manage and oversee the loading of items onto company vehicles and their safe transportation from the jobsite to our warehouse facility.
• Maintain clear and effective communication with customers, addressing their concerns and providing updates on the status of their belongings.
• Ensure the safe storage and organization of items within our warehouse facility, including proper documentation and tracking.
• Coordinate and execute the return of items to the customer's home upon project completion, ensuring accuracy and customer satisfaction.
• Adhere to all safety and procedural guidelines to create a safe and effective work environment for the team.
• Provide leadership and mentorship to team members, fostering a positive work culture and a commitment to excellence.
• Occasionally perform hands‑on tasks, including lifting up to 70 pounds, as needed to support the team.

Qualifications

• Previous supervisory or leadership experience in a related field is preferred.
• Strong organizational and communication skills.
• Ability to manage and prioritize tasks efficiently.
• Detail‑oriented with a focus on accuracy.
• Ability to work effectively in a fast‑paced and dynamic environment.
• Commitment to safety protocols and procedures.
• Must be able to lift up to 70 pounds.

Compensation: $45,000.00 - $55,000.00 per year