Security Receptionist

Business Technology Integrators (BTI), A Service
-Disable Veteran Owned Small Business with over 25 years of experience delivering innovative IT Solutions to the Federal Government, is seeking Security Receptionists in support of Dept. Of Energy - Oak Ridge Laboratory (ORNL) located in Oak Bridge, Tenn.

• Control and monitor entrance and exit for ORNL SCIF (Building 5300S)
• Assume responsibility and execute administrative/clerical office functions according to DOE policy, while maintaining a positive atmosphere in a professional manner
• Receive, assist, and track all ORNL SCIF (Building 5300S) visitors, to include badge issuance and sign-in procedures
• Query all personnel entering the ORNL SCIF (Building 5300S) to ensure no prohibited items enter the Facility (i.e. “All clear”).
• Query personnel exiting the ORNL SCIF (Building 5300S) to ensure adherence of exit procedures (i.e. “Badged out”).
• Handle incoming/outgoing front desk phone calls, emails, and maintain correspondence in a responsive and courteous manner
  • Disseminates information as appropriate or refers to others
  • Assist the ORNL Special Security Office (SSO) on special projects to meet all mission objectives
  • Maintain a consistent work schedule during the ORNL SCIF (Building 5300S) core business hours of 7am-5pm EST, unless otherwise noted by ORNL Special Security Office (SSO) directly
  • Security Receptionists are authorized to be “dual-hatted” and perform Security Escort duties and responsibilities that may be required to fulfill the Company’s additional escort requests

• Ability to obtain a DOE Q clearance, access to Sensitive Compartmented Information (SCI), and successfully complete a limited scope and/or counterintelligence polygraph in accordance with U.S. Government (USG) orders and directives.
• Ample experience with providing administrative/clerical functions
• Familiar within U.S. Government (USG) security practices and adaptability to changing security policies and environments
• Ability to manage multiple visitors simultaneously
• Exceptional customer service skills
• Ability to work well under pressure or in difficult circumstances
• Attention to detail, organized, and efficient