Automotive Service Advisor

Join to apply for the Automotive Service Advisor role at D.H. Griffin Companies

Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team.

We are looking for someone who is results-driven, hard working, and customer-focused with a desire to learn and grow.

• Work with customers and technicians to identify required maintenance and repairs.
• Advise customers on necessary/suggested services.
• Offer additional services and repairs/advice to customers.
• Provide estimates and quote cost of replacement parts and labor to restore vehicle to condition specified by customer.
• Enter itemized estimate on service order and explain estimate to customer.
• Schedule appointments with customers.
• Keep clients updated on status of repairs and parts availability.
• Manage workflow within the shop.
• Submit repair estimates to extended warranty and insurance companies.

Knowledge of Dealer track and XTime is extremely helpful, but not required.

Full benefits package available with competitive pay plan. Immediate openings available.

Job Type: Full-time

Seniority level:
Entry level

Employment type:

Full-time

Job function:
Other

Location:

Oak Ridge, TN (salary $45,000‑$85,000)

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