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Automotive Service Advisor
Job in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-01-12
Listing for:
Ole Ben Franklin Motors
Full Time
position Listed on 2026-01-12
Job specializations:
-
Automotive
Automotive Technician, Estimator
Job Description & How to Apply Below
Here we grow again! Ole Ben Franklin Mitsubishi is looking to add an experienced Service Writer to our team. We are looking for someone who is results driven, hard working, and customer focused with a desire to learn and grow.
Responsibilities- Work with customer and technician to identify required maintenance and repairs.
- Advise customers on necessary/suggested services.
- Offer additional services and repairs/advice to customers.
- Estimates and quotes cost of replacement parts and labor to restore vehicle to condition specified by customer.
- Enters itemized estimate on service order and explains estimate to customer.
- Schedule appointments with customer.
- Keep clients updated on status of repairs and parts availability.
- Manage workflow within the shop.
- Submit repair estimates to extended warranty and insurance companies.
Knowledge of Dealer track and XTime extremely helpful, but not required.
Full benefits package available with competitive pay plan. Immediate openings available.
Job Type: Full-time
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