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Empathetic Center Advisor - Healthcare Support

Listing for: Professional Case Management (PCM)
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 36400 - 54080 USD Yearly USD 36400.00 54080.00 YEAR

Job Description & How to Apply Below

Position: Empathetic Help Center Advisor - Healthcare Support

Professional Case Management is seeking an Outreach Help Center Representative to join our client-focused team. You will handle inbound and outbound calls, guiding seniors through program eligibility and benefits, with empathy and strong communication.

The role emphasizes high-quality customer service, data entry accuracy, and the ability to multitask in a fast-paced environment. Base pay ranges from $36,400 to $54,080 annually, with comprehensive benefits and equal opportunity employer

We are currently recruiting a Empathetic Help Center Advisor - Healthcare Support for our team in Oak Ridge, TN, United States.

The position is based in Oak Ridge, TN, United States.

This opportunity is part of our work in Marketing & Media, Sales.

The advertised compensation is 36.000 - 54.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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