Fraud Analyst

Join to apply for the Fraud Analyst role at ORNL Federal Credit Union
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The Final date to receive applications for this opportunity is January 12, 2026.

To administer the fraud loss program, including providing educational resources, investigation of fraud activity, and the prevention and recovery of credit union losses due to fraud.

• Develop internal processes and procedures to prevent or minimize fraud. Works collaboratively with cards, ACH, and other vendors to implement rules and/or mitigation steps to prevent fraudulent authorizations/transactions/postings.
• Educate credit union employees and members to identify and respond to potential fraud situations.
• Research and process fraud debit card disputes which include credited members, declining disputes, working reversals and direct contact with members and merchants.
• Review and analyze data and activity from branches, remote services, digital, internal departments, and industry trends to determine patterns and areas of potential fraud. Work with key stakeholders to implement changes in processes and procedures designed to reduce and/or eliminate fraudulent activity.
• Provide data and retain records on credit union losses that are provided to leadership, monthly accounting reports and through the appropriate channels. Work collaboratively with legal counsel and key stakeholders to actively recover funds associated with fraud losses.
• Act as liaison to local, state, and federal law enforcement agencies, providing needed documentation for prosecutions.
• Act as a representative for the Credit Union by delivering court testimonies for both defense and prosecution court cases. Maintain case log and other supporting resources and documentation.
• Perform other duties as assigned.

One or more years of experience with fraud prevention is required. Experience working with authorities preferred. Experience working in Fraud at a financial institution is preferred.

A high school diploma or GED is required. An Associate's degree in a business related field is preferred. CFE Certification is preferred.

• Must be detail-oriented and possess excellent organizational skills.
• Must possess critical thinking and reasoning ability.
• Must possess ability to work effectively under pressure and be capable of handling a variety of assignments simultaneously.
• Must be able to communicate professionally, persuasively and effectively in verbal and written form.
• Must be proficient with Microsoft 365, particularly in the usage of Excel.
• Must have flexibility and willingness to work at a rapid pace in strict time frames.
• Must possess effective planning, organizational, time-management and problem-solving skills.

• Entry level

• Full-time

• Finance and Sales

• Banking