Network Operations Center Analyst

Network/Security Operations Center Analyst

Location: Oak Ridge, TN

Job Specialty: Network Administration

What You'll Do:

NOC/SOC serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team.

Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time.

Network Operations Center / Security Operations Center (NOC / SOC) Analysts are hard charging, analytical thinkers who enjoy solving problems. We thrive in a high-pressure environment with shifting priorities. NOC / SOC Analysts are able to assess a situation, determine tactical steps forward, and can implement a strategic plan. We support multiple technical teams in a 24 x 7 x 365 operational environment with high uptime requirements.

In addition to these general skills and personality traits, CNS is seeking candidates with the following skills.

• Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
• Prolonged or irregular hours required – 12 hour rotating shifts (compensated by shift differential pay)
• On-site requirement to support the network and cyber infrastructure
• Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
• Strong ability to diagnose server or network alerts, events or issues
• General understanding of TCP/IP Networking and Server infrastructure
• Understanding of common information architecture frameworks
• General understanding and/or experience with Information Security and Incident Response
• Understanding of Disaster Recovery plans and related technologies
• General understanding of common firewalls
• Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
• Good oral and written communication skills, and ability to address conflict with others constructively
• Cross-team coordination and collaboration

• Meaningful work and unique opportunities to support missions vital to national and global security
• Top-notch, dedicated colleagues
• Generous pay and benefits with a stable organization
• Career advancement and professional development programs
• Work-life balance fostered through flexible work options and wellness initiatives
• Bachelor's degree in engineering/science/information technology discipline
• OR Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting

• Prior helpdesk and/or field support experience
• Prior NOC / SOC experience
• Security Incident and Event Management (SIEM)
• Experience with Disaster Recovery plans and related technologies
• Server hardware experience (e.g., Cisco UCS, and HP blade systems)
• Server Administration experience with Linux and/or Windows
• Experience working in a large, geographically distributed environments
• Experience with Solar Winds, System Center Operations Manager, or other monitoring tools
• Operational analysis and development skills, such as scripting, to deploy Dev Ops solutions
• Knowledge of packet analysis and packet capture tools
• Working knowledge of large network and server infrastructures
• Experience with Penetration Testing or similar training environments
• Preferred certifications:
  Network+ and/or Security+, SPLUNK

Associate

Full-time

Information Technology

Defense and Space Manufacturing

• Medical insurance
• Vision insurance
• 401(k)

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