Network Operations Center; NOC) Specialist

• Bachelors degree and 8 years of experience or a Masters degree and 6 years of experience or an Associates degree and 10 year of experience or a High School diploma/equivalent and 12 years of experience.
• Must be a U.S. Citizen
• Must be able to obtain and maintain a Department of Energy (DOE) security clearance.
• Demonstrated expertise in network operations within large-scale enterprise or federal telecommunications environments, with proven ability to independently analyze complex network conditions and drive incident resolution with minimal supervision.
• Strong working knowledge of networking technologies (e.g., routing/switching, MPLS, SD-WAN, VoIP, wireless systems) and the ability to apply that knowledge to diagnose and resolve non-routine operational issues across multi-vendor infrastructure.
• Proficiency with network monitoring and management platforms, including the ability to interpret performance data, identify anomalous patterns, and translate findings into technically sound operational decisions.
• Demonstrated experience operating within federal IT environments, including working knowledge of government compliance frameworks and the security and operational requirements of DOE or comparable national security programs.
• Strong written and verbal communication skills, with the ability to produce clear, audit-quality documentation and engage effectively with technical peers, the NOC Manager, and government stakeholders.

• Cisco Certified Network Associate (CCNA) or higher (e.g., CCNP).
• CompTIA Network+ or Security+.
• ITIL Foundation or higher.

Peraton is seeking an experienced Network Operations Center (NOC) Specialist to join our team of qualified and diverse individuals.

Peraton delivers mission-critical telecommunications and network operations solutions that sustain the infrastructure underpinning some of the most operationally demanding environments in the federal government. As a Network Operations Center (NOC) Specialist on the CBOSS 2.0 program, you will serve as a core technical contributor within a 24/7 enterprise network operations environment, applying specialized expertise in network analysis, incident investigation, and performance optimization to protect the availability and integrity of critical telecommunications infrastructure.

In this role, you will operate with professional autonomy to detect, analyze, and resolve complex network events, contribute to continuous improvement of operational practices, and support the NOC Manager in advancing the technical and operational maturity of the team, making a direct and measurable impact on the reliability of infrastructure that supports one of the most critical civilian agencies in the U.S. government.

This position is located onsite in Oak Ridge, TN.

• Analyze real-time telemetry data, network performance metrics, and event streams across large-scale enterprise telecommunications environments, applying expert technical judgment to distinguish anomalous behavior from baseline conditions, identify emerging risk patterns, and determine appropriate response actions independently.

• Evaluate and interpret alerts and performance data from network monitoring and management platforms, applying analytical rigor to assess the scope, severity, and potential impact of detected conditions across routing, switching, wireless, and WAN infrastructure before escalating or acting.

• Assess the health and performance of end-to-end network service chains, identifying degradation indicators and proactively developing and implementing remediation strategies that address root causes rather than symptoms, in coordination with the NOC Manager and engineering teams as warranted.

• Lead the technical triage and resolution of network incidents within defined scope, independently diagnosing complex, non-routine failures across enterprise LAN/WAN environments and developing tailored remediation approaches that minimize operational impact to mission-critical DOE systems.

• Conduct structured root cause analysis following incident resolution, applying systematic analytical methodology to identify contributing factors, evaluate the effectiveness of remediation actions, and produce findings that inform corrective actions and prevent recurrence.

• Support major incident response operations directed by the NOC Manager, contributing independent technical analysis, real-time…