On-Site Call Quality Analyst & Coaching Specialist
Listed on 2026-11-05
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Finance & Banking
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Quality Assurance - QA/QC
Data Analyst
Ed Napleton Automotive Group in Oak Brook Terrace, Illinois is seeking a Communication Quality Analyst to monitor and evaluate business calls, provide coaching, and drive improvements in customer experience and operational excellence. The role emphasizes analytical thinking, clear communication, and collaboration with leadership.
The position is on-site with competitive pay of $24.00–$31.00 per hour, plus benefits such as medical/dental/vision insurance, 401k, PTO, and employee discounts.
The following role is for a On-Site Call Quality Analyst & Coaching Specialist with Toyota of Urbana.
This opportunity is part of our work in Finance, Sales.
The advertised compensation is 33.000 - 43.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the On-Site Call Quality Analyst & Coaching Specialist role in the description above.
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