On-Site Call Quality & Coaching Analyst — Oak Brook
Listed on 2026-10-07
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Quality Assurance - QA/QC
IT QA Tester / Automation -
IT/Tech
IT QA Tester / Automation
The Ed Napleton Automotive Group is seeking a Communication Quality Analyst in Oakbrook Terrace, IL to monitor and evaluate business calls, delivering objective feedback to improve customer interactions and drive operational excellence.
The role coaches employees, identifies trends, and partners with leadership to raise call quality and customer satisfaction in a fast-paced automotive environment.
We are seeking a motivated On-Site Call Quality & Coaching Analyst — Oak Brook to join Napleton Corporate in Oakbrook Terrace, IL, United States.
We invite applications for the On-Site Call Quality & Coaching Analyst — Oak Brook position located in Oakbrook Terrace, IL, United States.
The following position is for a On-Site Call Quality & Coaching Analyst — Oak Brook with Napleton Corporate.
Our team is growing, and we are hiring a On-Site Call Quality & Coaching Analyst — Oak Brook in Oakbrook Terrace, IL, United States.
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