Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Full Time in Oakdale - CA

• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• On-the-job training
• Professional development assistance

Kristen Eaton Insurance Agency, Inc. in Oakdale, CA is an established and growth focused insurance agency. We’re looking for an outgoing and motivated individual to reach out to existing and potential customers, assess and understand their insurance needs, provide quotes, and ultimately earn their business.

If you speak fluent Spanish and English and you love meeting new people, enjoy helping others succeed, and have a strong goal orientation this may be the position you’ve been looking for! People from all walks of life have succeeded in this role - you could be the next one!

We are currently hiring an Insurance Account Representative team member for our Oakdale, CA location.

• You’re driven to improve and enjoy setting and hitting goals.
• You’re organized and pride yourself on being efficient and effective with your time.
• You enjoy competing against yourself and for awards.
• You have a strong desire to help individuals, families, and businesses protect themselves from unexpected losses.
• You have the ability to follow a structured review process to ensure customers have the right products and services for their specific needs.
• Enjoy working in a very fast-paced environment.

• The ability to connect and build rapport with people in person, on the phone, or over video calls.
• 3 years experience in detailed clerical customer service and record keeping. (Retail Customer Service is not the same).
• You’re a master multi-tasker - you can talk and type without missing a beat.
• Curiosity and a desire to understand their prospects needs so they can market the appropriate products and services to them.
• Proficiency with Word, Excel, and Outlook.
• Must be willing to obtain Property & Casualty and Life & Health Insurance Licenses (required to obtain).
• Meeting with customers to share our insurance products and services.
• Ultimately, being able to close your customers on the products and services you’ve recommended.
• Documenting all conversations and ensuring you’re taking whatever action is needed to move the process forward.
• Your success will be driven by your ability to drive new business to the agency.
• Setting and confirming appointments with customers.
• Handling payments.
• Identifying opportunities to serve our customers and be mindful to make sure they have the right products and services for their circumstances.
• The opportunity to deal with a wide variety of people on a daily basis.

• The opportunity to work in a high-performing agency with other high-achievers.
• A competitive base salary, plus commission.
  This is your chance to let your drive and effort determine your income level.
• Medical Benefits
• Paid Time Off + Holidays
• Comprehensive Paid Training with continuous and ongoing training/mentorship.

& Casualty Insurance, General Insurance, Commercial Insurance, Term Life Insurance, Umbrella Insurance, Health Insurance, Sales, Casualty Insurance, Disability Insurance, Homeowners Insurance, Liability, Insurance agent, Insurance Broker, Insurance Agency Sales, Prospecting, Business Development, Lead Generation, Inside Sales, Outside Sales, Field Sales, Account Representative, Account Manager, Account Executive, Sales Development Rep, Finance, Banking, Teller, Mortgage Banker, Business Banker, Sales, Server, Serving, Customer Service, CSR, Bilingual, Spanish.

Job Type: Full-time

Pay $40,000.00 - $80,000.00 per year

Shift: Day shift

Language:
Spanish (Required)

Compensation: $40,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none