Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

You will help others, seeing the impact of your work firsthand. You’ll inspire people to make confident, informed decisions about their lives, careers, and money, building client relationships that grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Ensure all client needs have been met during service in‑person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer‑service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency and ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligible).
• Other benefits as governed by local requirements.

$11.00 – $27.00 per hour. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and geographic location.

Seniority Level: Not Applicable

Employment Type:

Full‑time
Job Function:
Administrative
Industry: Retail

H&R Block welcomes and celebrates diversity in the workplace. We are an equal opportunity employer and welcome applicants regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.