Produce clerk

Produce Clerk

Hy-Vee, Inc.

Job Description

Job Title:

Produce Clerk
Department:
Produce
FLSA:
Non-Exempt

General Function

Provides prompt, efficient and friendly customer service. Handles food in a safe manner and ensures the work area is always clean and neat. Reviews the status and appearance of the merchandise for freshness.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations

Accountable and reports to:
District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home;
Produce Department Manager;
Assistant Produce Department Manager.

Primary Duties and Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner.
• Tries to learn customers’ names and addresses them by name whenever possible.
• Assists customers by escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, noting and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience.
• Answers calls promptly and provides friendly, helpful service.
• Works with co‑workers as a team to ensure customer satisfaction and a pleasant work environment.
• Understands and practices proper sanitation procedures and keeps the work area clean.
• Reviews the status and appearance of merchandise for freshness.
• Maintains adequate product supply and follows production lists.
• Anticipates product needs for the department on a daily basis.
• Checks in product, puts it away, and may review invoices.
• Replenishes and rotates product and removes trash in a timely manner.
• Prepares, finishes, and replenishes product as necessary.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Adheres to company policies and individual store guidelines.
• Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

• Orders product and supplies as necessary.
• Prices products for customers as necessary.
• Delivers orders as needed and assists in other areas of the store as needed.
• Performs other job-related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

• Must carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
• Ability to do simple addition and subtraction; copying figures, counting and recording.
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and Experience

Less than a high school diploma or equivalent experience. Six months or less of similar or related work experience.

Physical Requirements

• Must physically perform medium work: up to 50 lbs occasionally, 20 lbs frequently, 10 lbs constantly.
• Vision requirements: 20 inches to more than 20 feet, color vision, depth perception.
• Can perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

Working Conditions

This position is frequently exposed to temperature extremes and dampness, possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. Fast‑paced work environment.

Equipment Used

Knives, wrapping machine, cash register, pallet jack, garbage disposal, trash compactor, cardboard compactor, calculator.

Contacts

Daily contact with the general public and customers.

Compensation

Hourly starting wage: $13.50 to $16.80 depending on experience.

Benefits

Please visit Benefits | Hy-Vee.

Application Information

Are you ready to smile, apply today. Employment is contingent upon the successful completion of a pre‑employment drug screen.

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