Technical Sales Support

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

• Start strong – Medical, dental, and vision coverage begins on your first day
• Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
• Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
• Keep learning – Take advantage of tuition reimbursement to further your education or skillset
• Live well – Our wellness incentive program rewards healthy habits
• Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
• Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

The typical base pay range for this position at the start of employment is expected to be between $90,000 to $120,000 per year. GEA Group has different base pay ranges for different work locations within the United States.

The pay range is not guaranteed compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards, such as a discretionary bonus (based on eligibility) and/or equity awards.

The Technical Sales Support Engineer located in Oakdale, MN (Hybrid role) will support the growth of GEA's North American service business by providing technical and commercial support for aftermarket opportunities related to spray drying, powder handling, fluid bed systems, atomization equipment, emission control systems, and process plant upgrades. The role works closely with Service Sales Managers, Project Managers, Engineering, and the Centers of Competence to develop customer-focused solutions that improve plant performance, reliability, efficiency, safety, and environmental compliance.

The successful candidate will support sales activities involving spare parts, repairs, field service, modernization projects, service level agreements, process optimization, and equipment upgrades across the industry.

• Provide Technical Sales Support including identification of part numbers, Level 1 technical support, researching availability of replacement components from past projects, and preparation of service project quotations.
• Collaboration with Service Sales Account Manager, Customer Sales Representatives, and Project Managers to produce timely quotations of Spare Parts and tailored Service Project Solutions to customers.
• Effect sales of GEA LPT Division; represent the company in a professional manner
• Actively promote the service product portfolio – to external customers and internal employees
• Develop trusting relationships with key decision makers and stake holders
• Travels to potential and existing clients for sales support/evaluation as needed
• Actively prepare proposals for service projects, Service Level Agreements, recommended spare parts packages
• Use CRM database as primary sales tool for information sharing in organization
• Assist with large project Spare Parts opportunities – provide follow up and ensure the sale is executed
• Participate in the negotiation of offers, quotations, and contracts…