Program Assistant

A leader in cutting-edge research and technology in the cyber arena, CPMG focuses on using business drivers to guide cybersecurity activities and manage risk. CPMG offers flexible, integrative solutions for Department of Defense (DoD) contractors, among others, and specializes in cybersecurity, information and operational technology, electronic security surveillance, and support services.

Provide the Bureau of Western Hemisphere Affairs (WHA) Florida Regional Center (FRC) Training Division with administrative support. Incumbent may be required to remain after hours to support office needs.

• Maintain the schedule for Training Director and Training Specialist through arranging, referring to other officials, or rescheduling appointments as necessary. The incumbent handles all requests for training meetings and appointments and outlines background data. Track and make various social arrangements and obligations for office.
• As requested, or on his/her own initiative, make careful and exhaustive searches for information related to training courses and National Foreign Affairs Training Center (NFATC) training guidelines, utilizing resources such as the Department's intranet, Diplopodia and SharePoint. Compile data and make preliminary analyses.
• Update Training Division SharePoint page, key points of contact, and internal Field Trainer lists as needed.
• Coordinate with the designated FRC point of contact within WHA to prepare work orders for training services/office supplies as needed through the Bureau's internal work order system.
• Manage travel arrangements for office staff and/or Adjunct Field Trainers through the Department'sE2 Solutions, if needed. This may include creating the travel request, coordinating flights, assisting with hotel reservations, passports, and/or visas as necessary.
• Coordinate travel for Adjunct Field Trainers. Work with WHA Budget or hosting post to obtain fiscal data.
• Coordinate travel for Adjunct Field Trainers. Work with WHA Budget or hosting post to obtain fiscal data.
• Issue annual solicitation for training requests from WHA posts, develop training schedule/calendaring coordination with Training Director and/or Training Specialist as well as regional posts, announce calendar throughout the region - post on SharePoint, draft announcement for WHA Newsletter, draftable, post in Teams.
• Monitor accuracy of FRC courses in the Department's Course Catalog and track enrollment for each course.
• Serve as primary point of contact for students, consulting with Training Specialist and/or Training Director regarding appropriate response should issues arise.
• Provide logistical support, as needed for training, conferences, and meetings.
• Send welcome letters and book hotel reservations at approved location for students and Adjunct Field Trainers/trainers at least one month in advance of FRC class start date; arrange shuttle between hotel and FRC for each day of training.
• Generate and distribute class rosters, upload completed rosters for NFATC files.
• Maintain and update communication templates to notify students of their enrollment status, provide logistics information for FRC hosted courses, and respond to frequently asked questions.
• Maintain and update training records, including number of training courses offered in WHA (at FRC and overseas posts) and number of students taught, to create monthly and annual tallies.
• Confirm training materials are prepared correctly; generating additional copies as needed prior to course start date.
• Coordinate with overseas post training coordinator to send training materials. Pack and ship training supplies in time to ensure materials are received in advance of training at overseas post.
• Independently…