Test Administrator - Oakland CA

Test Center Operations Hourly

Location:

Oakland, CA. Join our team as a part‑time Test Administrator delivering secure exam delivery and superior customer service in a friendly environment.

Starting pay is $20.00 per hour, eligible for accrued paid sick time.

• Comply with all testing procedures and strictly adhere to company policies using careful judgment
• Check‑in testing candidates, verify identification, and explain the exam process
• Proctor / invigilate candidates while testing
• Troubleshoot with internal departments to fix technical issues
• Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination
• Other duties as assigned

Ideal candidate demonstrates teamwork, with availability to work a variety of shifts Monday through Saturday between 8 am and 8 pm, and about 2 Saturdays per month. Sunday shifts are infrequent but possible if needed. Must be open to flexible scheduling. This is strictly a part‑time position, 12‑19 hours per week, with an expectation to work more hours if needed. Schedules are available at least 2 weeks in advance.

• High school diploma or equivalent is required.
• Minimum of 1 year customer service experience is preferred.
• Experience proctoring or invigilating exams is highly preferred.
• Must be flexible in work hours and days.
• Beginner to intermediate experience in Microsoft Office (Word, Excel, Outlook).
• Must be able to sit for long periods of time and also escort candidates to and from the testing room.
• Must be able to bend, stoop and lift up to 20 lbs with reasonable accommodation.
• Must be comfortable in a quiet testing environment, able to hear soft voices, and see details from a distance.

At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world’s lifelong learning company. For us, learning isn’t just what we do. It’s who we are.

Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit, and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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