Staff Assistant​/Temporary Position

Staff Assistant/Benefits (Temporary Position)

Open Date: 03/29/2023

Job Title:

Staff Assistant/Benefits (Temporary Position)

Time Base:
Up to 40 hrs/week as needed

Compensation: $25.40/hr – $32.49/hr

Position Type:
Other

Department:
Employee Relations (133)

City:
Oakland, CA

Job Description

Summary:

Under general supervision, the Staff Assistant, Benefits performs clerical and technical work in providing administrative and technical support to the department, and performs a variety of duties related to the efficient and effective functioning of the office and service to employees and external business partners.

• Responsible for administrative support services for the Benefits Office in areas of benefits administration, enrollment processing, record keeping and information distribution to vendors, District employees, retirees and external agencies.
• Serve as a resource to managers, faculty and staff, unions and the general public by relaying messages, answering questions, clarifying information and resolving problems.
• Assist the Benefits Coordinator in administering the District’s employee benefits plans, including health, dental, vision, life, tax‑sheltered annuities and COBRA, providing new employee information and processing enrollments and changes.
• Initiate, review and process requisitions for invoices, supplies and equipment; verify coding and completeness; maintain records.
• Perform research, compile statistics, analyze data and support negotiations and collective bargaining agreements.
• Analyze and audit monthly insurance claims; prepare invoices and submit payment; mail checks to carriers.
• Reconcile vendor billings to HR database information.
• Monitor benefits‑related expenses and maintain internal accounting systems; track unit expenses and provide status reports.
• Establish and maintain complex file systems and document history library.
• Support the administration of the District’s tax‑sheltered annuity (TSA) program and resolve related problems.
• Administer retiree enrollments in health plans, establish participant accounts and process premium payments.
• Coordinate the department’s activity and appointment calendar.
• Prepare correspondence, memoranda, reports, statistical reports and other confidential materials.
• Assist with presentations, spreadsheets, reports and communications documents.
• Collect and compile statistical data for ad hoc and periodic reports.
• Primary point person for processing employee address changes with benefit plan vendors.
• Update website, listservs and data security files.
• Take and transcribe meeting minutes and post to the HR/Benefits website.
• Communicate with Information Technology and Facilities departments on service requests.
• Operate office equipment such as personal computers, copiers, facsimile machines.
• Assist with all functions of the District Human Resources Department as needed.
• Perform other related duties as assigned.

• Possession of an Associate’s or Bachelor’s Degree in business, education or related field.
• Experience working with sensitive and confidential information with discretion, tact and diplomacy.
• Proficiency in correct English usage, report writing and customer service techniques.
• Human resources Benefits experience in an educational or public sector environment.
• Ability to interpret and apply rules, policies and procedures related to HR Benefits administration.
• Ability to learn new skills, acquire new knowledge and assimilate new information.
• Ability to meet deadlines and work under pressure with high volume of assignments.
• Ability to maintain well‑organized and extensive filing systems…