Middle East Senior Manager - Banking & Insurance

Company Description

Sia is a next-generation management consulting firm and a pioneer of Consulting 4.0. We offer a unique blend of AI and design capabilities, augmenting traditional consulting to deliver superior value across more than 30 sectors and services.

Sia's mission is to craft state-of-the-art narratives for transformation and innovation and to deploy these  goal is to drive transformations that generate a positive impact. With a global presence of 51 offices worldwide and leveraging the expertise of 3,000 consultants in 20 countries, we optimize client projects globally. Through our Consulting for Good approach, we strive for next-level impact by developing innovative CSR solutions for our clients, making sustainability a lever for profitable transformation.

In the Middle East, we provide expert Consulting services in Strategy, Growth & Innovation, and Business Transformation, across a broad spectrum of high-stakes strategic topics for our clients with a distinguished history of achievements and expertise. Propelled by our Partners and international teams, we are proud to play a crucial role in advancing visions in both the public and private sectors.

In addition to these services, through the Sia Institute, we offer comprehensive training programs and workshops, meticulously tailored to meet the regional needs.

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs.

• Excellence
• Entrepreneurship
• Innovation
• Teamwork
• Care & Support
• Employee Wellbeing

These are the six core values that guide all our actions.

As an expression of our values, our Sia Village concept describes our commitment to fostering a sense of community within and among our offices. We believe that knowledge sharing is the key, not only to innovation, but to the growth and development of our people.

We are seeking a Senior Manager to help grow and deliver our Insurance & Banking consulting practice across the GCC. You will leverage a strong regional network to originate opportunities, shape solutions, and lead multi-workstream programs that deliver measurable value in customer experience, operations, risk and compliance, and growth. You are equally comfortable in the boardroom-shaping deals, and on-the-ground, guiding delivery teams to outcomes

• Expand relationships with banks and insurers across the GCC
  ; develop account plans and originate qualified opportunities.
• Lead pursuits: discovery, solution design, pricing and commercials, proposal/orals, and contracting/SOWs.
• Build and manage alliances with technology partners
  ; co-develop go-to-market offerings and joint pursuits.
• Create thought leadership and market-relevant assets tailored to GCC priorities (e.g., open banking, instant payments, IFRS 17, digital claims).
• Represent the firm at industry events
  ; maintain trusted C-level relationships.

• Own end-to-end delivery of complex, multi-workstream programs; ensure scope, schedule, budget, quality, and benefits realization.
• Define target operating models, process improvements, digital customer journeys, data/analytics use cases, and change management strategies.
• Oversee technology-enabled change (core platforms, integrations, cloud/data, CRM, automation/AI) with client IT and vendors.
• Manage engagement commercials and governance: margin, staffing, RAID, steering committees, and executive reporting.
• Lead and develop teams (Managers, Consultants); instill delivery excellence, methods, and knowledge sharing; contribute to practice strategy and offerings.

• Banking: retail/commercial lending and collections, payments modernization, core banking transformation, digital channels, AML/KYC and financial crime, credit risk, finance and reporting.
• Insurance (P&C/Life): underwriting and pricing, claims transformation, policy administration/core replacement, distribution/broker experience, finance/actuarial, IFRS 17.
• GCC regulatory and market context: SAMA, CBUAE, QCB, CBB, data privacy (Saudi PDPL, UAE DP Law, Bahrain PDPL), AML/CFT and FATF, Islamic banking and Takaful.

• 10+ years of consulting experience within Insurance and/or Banking practice, combining business development and hands‑on program delivery.
• Established GCC network with senior client relationships; demonstrable track record converting relationships into engagements.
• Proven success leading multi-workstream transformations to time, cost, and quality, with quantified business outcomes.
• Strong command of GCC regulatory frameworks and market dynamics, including data residency and Islamic finance/Takaful.
• Experience with major industry platforms:
  Temenos/Transact (T24), Finacle, nCino, Mambu;
  Guidewire, Duck Creek, Sapiens;
  Salesforce Financial Services Cloud or Microsoft Dynamics;
  Service Now; cloud/data…