Consultant IV; Durational Projected END DATE

PLEASE NOTE THIS IS A DURATIONAL ROLE AND PROJECTED END DATE: DURATIONAL ROLE PROJECTED END DATE 12/31/2026

SALARY RANGE WILL VARY DEPENDANT ON CANDIDATES PLACE OF RESIDENCE

* Position is fully remote, and open to applicants residing in all KP markets *

The Business Consulting Services team delivers innovative business solutions and technology capabilities to national health plan operations across all KP markets. We partner with operational stakeholders and IT partners to drive transformative change, foster innovation, and enhance the KP customer, member, and patient experience.

The Consultant IV will be responsible for business requirements, business process definition (process maps), solution design analysis, and operational workflow walkthroughs. The Consultant IV will work within an interdisciplinary team comprised of roles from multiple departments across Kaiser Permanente-s health plan operations, including project managers, testers, operational SMEs, IT solution design consultants, IT developers, learning & delivery consultants, and external vendors, to implement new business technologies and operational workflows.

The Consultant IV will work on large/complex implementation programs that require ability to quickly learn software application fundamentals for enterprise technology (either homegrown or vendor-based), utilizing SAFe Agile product implementation and product management methodology best practices.

Job Summary:

Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects. Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state. Contributes to business strategy and supports organizational alignment and prioritization of business initiatives. Manages complex projects or project components, participates in and may lead change management activities, and performs data analyses in support of business initiatives.

Supports vendor management as required. Monitors compliance of work activities by ensuring business plans and team members adhere to relevant policies and procedures.

Essential Responsibilities:

• Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members; builds relationships with cross-functional/external stakeholders and customers. Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers. Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses; leads by influencing others through technical explanations and examples and provides options and recommendations.
  
  Adopts new responsibilities; adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes. Facilitates team collaboration to support a business outcome.

• Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions; encourages team members to adapt to and follow all procedures and policies. Collaborates cross-functionally and/or externally to achieve effective business decisions; provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Supports the development of work plans to meet business priorities and deadlines;
  
  identifies resources to accomplish priorities and deadlines. Identifies, speaks up, and capitalizes on improvement opportunities across teams; uses influence to guide others and engages stakeholders to achieve appropriate solutions.

• Serves as a consultant to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects across one or more functional tracks or work streams by identifying and ensuring representation and inclusion of appropriate…