×
Apply for Jobs Apply for Jobs Post a Job Post a Job Local Jobs Home
Register Here to Apply for Jobs or Post Jobs. X
More jobs:
Customer Service Rep HelpDesk/Support

Client Service Representative

Job in Oakland, Alameda County, California, 94616, USA
Listing for: VCA Animal Hospitals
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

ESSENTIAL FUNCTIONS:

  • Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
  • Scheduling and confirming appointments.
  • Placing outbound calls for follow-ups and reaching out to prospective clients.
  • Presenting and explaining fees, including processing payments.
  • Recommending, selecting, and obtaining products and services, including prescriptions.
  • Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
  • Managing medical records, charts, reports, and correspondence.
    • QUALIFICATIONS:
  • At least one year of proven past experience helping customers.
  • High School Diploma/GED or equivalent.
  • Excellent listening and communication skills.
  • Compassion for pets and people—as well as awareness and understanding of others’ reactions.
  • Proven decision-making skills to choose the most appropriate course of action.
  • The ability to integrate new information into problem-solving.
  • Proficiency in Microsoft Office.
  • Willingness to work non-traditional hours, including nights, weekends, and holidays.
  • The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.
    • BENEFITS:

    VCA Animal Hospitals offers a competitive compensation and benefits package including Medical/Dental/Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, health and well-being programs that provide resources and training. The hourly range for this position is $20 to $30.

    If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

    We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at

    #J-18808-Ljbffr
    To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
    (If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
     
     
     
    Search for further Jobs Here:
    (Try combinations for better Results! Or enter less keywords for broader Results)
    Location
    Increase/decrease your Search Radius (miles)

    Job Posting Language
    Employment Category
    Education (minimum level)
    Filters
    Education Level
    Experience Level (years)
    Posted in last:
    Salary
    Advanced Search