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Bilingual Member Services Call Center Specialist

Job in Oakland, Alameda County, California, 94616, USA
Listing for: Native American Health Center Inc
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, HelpDesk/Support
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 48000 - 60000 USD Yearly USD 48000.00 60000.00 YEAR
Job Description & How to Apply Below

Native American Health Center (NAHC) seeks a Call Center Coordinator to be the first contact for members, handling calls, scheduling, and portal support. You will follow scripts to resolve issues, reduce abandoned calls, and improve access to primary care.

This full-time role requires strong customer service, Spanish fluency, and teamwork with the Member Services team. Based at NAHC's Oakland facility, the CCC will document interactions in the EHR, support patient portal usage, and participate

We invite applications for the Bilingual Member Services Call Center Specialist position located in Oakland, CA, United States.

For the Bilingual Member Services Call Center Specialist position at Native American Health Center Inc, we are reviewing applications now.

Step into the Bilingual Member Services Call Center Specialist role at Native American Health Center Inc in Oakland, CA, United States and grow with us.

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