Revenue and Debt Collections Officer

Overview

Revenue and Debt Collections Officer - 0080

Fred Finch Youth & Family Services is a great place to work! Year after year, our employees make the difference in helping those with mental health issues. Whether you are just starting your career or a seasoned professional, you’ll be able to find the right spot to help others. Join our team as:
Revenue and Debt Collections Officer.

The Revenue and Debt Collections Officer, under supervision, performs complex collection duties related to advanced phases of debt management including researching and investigating all matters related to unpaid debts and obligations, and negotiates and secures payment of delinquent and non-delinquent debts owed to the Fred Finch Youth Center and its other entities.

• Conduct research and analysis of accounts to stratify and establish debt collection categories and identify collection options to negotiate and renegotiate payment schedules with debtors.
• Investigate and pursue options to locate, contact, and interview debtors, individuals and entities by telephone, correspondence, and in person to review and discuss debt status, and negotiate and establish payment options.
• Interpret and explain forms, statements, correspondence, documents, legal obligations and potential consequences of non-payment.
• Influence positive outcomes with debtors resulting in voluntary payments and payment plans to reduce further escalation of legal actions.
• Communicate with internal departments, funding agencies and organizations regarding outstanding revenue and expenditure recovery, supporting documentation, and appropriate resolution agreements.
• Review documents, records, forms and other reports for accuracy, completeness and compliance with funders rules and regulations for revenue and debt collections and make corrections as needed.
• Determine debtors financial condition and ability to pay based on pre-set criteria or formulated from case-by-case analysis.
• Confer with Manager regarding proposed collection plans, debt payment terms and conditions, potential balance adjustments or settlement options, uncollectable delinquent accounts and escalation options including possible legal action and debt write-off.
• Compose, prepare or generate a variety of collection-related information, statistics, correspondence, forms, sensitive or legal documents, logs, reports and notices and maintains records of accounts to update and summarize payment information and collection activity status.
• Consult with legal counsel regarding legal options to effect collection of delinquent accounts including pursuing collections through other sources such as client insurance and litigation or obtaining information on the transfer of ownership of real and personal property.
• Furnishes information to departments, funders, and debtors regarding revenue recovery and debt collection policies, procedures or processes.
• Performs other related duties as required.

• Shifts Available:
  Full-Time, Exempt. Schedule TBD
• Amazing Benefits: 21 PTO Days per year
• Nationally Observed Holidays: 9
• 401k matching up to 6%
• Affordable monthly health care premiums

Note: Language below is retained from the original; formatting converted to text where applicable.

Education
Ø Bachelor’s Degree in business administration or related field, or Associates Degree with 16 college units, at an accredited college or university, in math, economics, accounting, finance, statistics or related areas of study.

Experience
Ø A minimum of three (3) years’ experience performing revenue recovery and debt management and collections analysis, calculating debt schedules, conducting interviews, developing and negotiating debt repayment plans and settlement agreements, pursuing collections to schedule and obtain payments, assembling financial information and researching debtors locations, reconciling debt accounts and preparing financial reports reflecting debt portfolio status and trends.

Possession of a valid California Driver's License prior to appointment.

"Fred Finch Youth & Family Services partners with individuals and communities to provide culturally responsive services that cultivate mental and physical resilience and wellness."

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