Police Communications Dispatcher; Continuous

Position: Police Communications Dispatcher (Continuous)
* This is an open continuous recruitment
* * Qualified candidates are encouraged to apply immediately
* The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city's historical roots and the lives of its residents to this day. As public servants to one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone.

Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees.  

About the Oakland Police Department

Mission Statement

The Oakland Police Department's mission is to provide police service focused on public safety and the sanctity of life, to hold ourselves accountable to a high standard of conduct, efficiency, and efficacy, and to promote mutual respect between the Department and the Communities of Oakland.

Vision

We will work in partnership with our Community, recognize the successes of our staff, build a team of professionals who are trained and developed to provide top quality Service, hold ourselves and each other accountable, and continually seek to be the exemplar for 21st Century Constitutional Policing, Community engagement, and positive employee morale within the police profession.

Core Values

* Fairness:
We value fairness in our dealings with our Community and with each other. Fairness is the opportunity to deliver services to our Community and make decisions that are impartial, equitable, and just.

* Integrity:
Though it includes a consistency between our statements and our actions, integrity is more than service to the truth. Integrity encompasses a transparency and accountability that are born from a desire to do the right thing, even when times are difficult.

* Respect:
Mutual respect begins at home; we value respect throughout our organization, both up and down the chain of command. How we treat each other will be reflected in the way every staff member will be expected to treat every member of our Community.

* Service:
Our decisions are constantly guided by our mission of providing services focused on public safety and quality of life, while also ensuring that our services are provided in an efficient and effective manner

* Teamwork:
Purpose of mission and adherence to values are best drawn out from employees who are supported, valued, and developed. Whether through peer, supervisory, or command support and mutual respect, OPD expects that our staff all work together to achieve our common goal.

The City of Oakland is accepting applications for an exciting opportunity in the Oakland Police Department's Communications Division.  Come and join a wonderful team of professionals dedicated to serving the citizens of Oakland. Start an exciting career and become a 9-1-1 Dispatcher!  

Police Communications Dispatchers receive approximately one year of on-the-job training and must attend a POST-certified basic dispatcher course. During training, working hours and days off vary. Dispatchers may work any of the three shifts in a 24-hour period; may be required to work a schedule with rotating days off; often work weekends, holidays, and overtime as required by emergencies or Departmental needs.

This is a public contact position.

We are looking for someone who:

* possesses the ability to act promptly, logically, and decisively;

* can communicate clearly;

* is able to read, comprehend and retain information;

* will maintain a calm and professional demeanor even under stressful situations;

* has the ability to adapt to changing situations;

* is able to multi-task;

* is highly self-motivated; and

* will display a high level of integrity.

The sensitivity of the position calls for emotionally stable applicants. Applicants must have a satisfactory record as a law-abiding citizen. Final candidates will undergo a thorough background investigation, a polygraph examination, and a medical examination. Excessive alcohol usage, drug abuse, a poor work record or any falsification of employment information are grounds for disqualification from employment consideration.

What you will typically be responsible for:

* Receiving and screening telephone calls and recording data

* Analyzing calls for priority level

* Using computer-aided keyboard and data entry equipment or manually recording and relaying information (often of an emergency nature) to appropriate units

* Receiving, transmitting, and recording data

* Running queries in automated warrant information systems

* Answering questions from the public

* Dispatching from a mobile command center, as requested

A few reasons why you might love a career as a Police Communications Dispatcher:

* The work you do directly impacts the public and City of Oakland residents

* You will have the ability to demonstrate your honesty,…