Housekeeping​/Operations Manager

Housekeeping/Operations Manager
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Pyramid Global Hospitality values its employees and is committed to creating a supportive, inclusive work environment that fosters diversity, growth, and wellbeing. The company offers comprehensive health insurance, retirement plans, paid time off, on‑site wellness programs, local discounts, and employee rates on hotel stays.

The Manager will focus on public areas and the lobby of the hotel and will assist the Director of Housekeeping in overseeing the Housekeeping Department. The role also includes oversight of daily operations of the Food & Beverage (F&B) departments, ensuring high standards of cleanliness, service, and operational efficiency.

• Supervise housekeeping staff to ensure cleanliness standards are met across guest rooms, public areas, and back-of-house.
• Monitor inventory and manage procurement of cleaning supplies and linen.
• Implement and maintain quality control procedures and inspection routines.
• Coordinate with maintenance for timely resolution of room or facility issues.
• Oversee daily operations of F&B.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor guest feedback and implement service improvements.
• Recruit, train, and develop team members in both departments.
• Create and manage departmental budgets, labor costs, and operational expenses.
• Develop and enforce SOPs to ensure consistency and efficiency.
• Lead cross‑departmental coordination to support events, VIP services, and special projects.
• Maintain composure and objectivity under pressure, effectively handling workplace problems and guest concerns.

Salary range: $70,000 – $80,000.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.