Back Of House Operations Manager

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes [Benchmark Resorts & Hotels](
https:/).YXAz Ond Fwa XRhb Dpj Om9m Zmlj ZTM2NV9lbWFpbHNfYXR0

YWNobWVud Dpk Yjgw Nm I2

MmZhYWVh Mj Yx MYMxZDMw Mz Yw N2

UzZTg5

Nzdk Zm Rm YTY0

MTMw Nz I2

OWQ4

MGNhYTAxMTFj Nz E3

ZGE3

Zm Yx Mjcw Yjpw Ol Q6 VA), a collection of distinctive independent properties; [Axiom Hospitality](
https:/).YXAz Ond Fwa XRhb Dpj Om9m Zmlj ZTM2NV9lbWFpbHNfYXR0

YWNobWVud Dpk Yjgw Nm I2

MmZhYWVh Mj Yx MYjJlOTo3

Oj Yz Yz Y6

NzU5OTcy Ym Nh NWU0

YTFmMOGNk Mm Y5

Nz A3

Yz Ey Njk3

NGZi Ym Fi ZWNi N2

Fm Mj Bk Njk3

MWRl Yjpw Ol Q6 VA), our European hotel management company; and [PYRAMID WORKS](
https:/).YXAz Ond Fwa XRhb Dpj Om9m Zmlj ZTM2NV9lbWFpbHNfYXR0

YWNobWVud Dpk Yjgw Nm I2

MmZhYWVh Mj Yx MYMz Jh Nj Az Yjdj Zj U4 NThiMDA2

Zm Ex Nm I1

ZWNmMzhjZTFl Yj I4

ZDI2ZThiNzcxZGUyZDlmMTIxZTkxMTk2

MGYw Mjpw Ol Q6 VA), which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

Welcome to AC Hotel Oakland Downtown and Residence Inn Oakland Downtown, two distinctive properties within the Pyramid Global Hospitality portfolio. Situated in the vibrant heart of Oakland, California, our team members are part of a dynamic and diverse environment where exceptional service and collaboration are at the forefront of everything we do. At both properties, we foster a culture of growth, teamwork, and inclusivity.

Whether you’re in guest services, food and beverage, or event planning, you’ll have the opportunity to develop your skills and contribute to the success of a people‑first organization. If you’re passionate about hospitality and ready to join a supportive and energetic team, AC Hotel Oakland Downtown and Residence Inn Oakland Downtown is the perfect place to take your career to the next level.

Responsible for overseeing the daily operations of the hotel, ensuring efficiency, guest satisfaction and profitability. Key responsibility includes coordinating between departments, managing staff and upholding the quality and service standards to provide an exceptional guest experience.

Housekeeping Operations:

• Supervise housekeeping staff to ensure cleanliness standards are met across guest rooms, public areas, and back‑of‑house.
• Monitor inventory and manage…