Salesforce Integration Architect

The Opportunity:

* Please note this is a remote role open to candidates based in the U.S. or Canada.*

You will be responsible for the design, build, and ongoing operations of Flextrack's Salesforce and integration infrastructure that connects our VMS platform with client and partner systems.

This role blends engineering and operational ownership — ensuring that integrations are not only built well but also supported, monitored, and evolved with discipline and reliability.

You will establish and follow repeatable integration patterns based on existing best practices, maintain production and staging environments, and act as the operational backbone — ensuring our delivery is stable and scalable.

You will lead discovery and design conversations, set the technical approach across applicable technology/tooling in play, and own the integration architecture and roadmap those approaches are built on. Flextrack doesn't have anyone dedicated to this today — it's currently being driven part-time by Product Technology leadership alongside everything else on their plate.

• Lead discovery and design sessions, translating business requirements into the technical approach for a workstream or project.
• Set and own the integration patterns the rest of the team builds to — design new ones when an existing one doesn't fit, and decide when a one-off exception is warranted.
• Extend and optimize existing frameworks to support new customer requirements and evolving product capabilities, across applicable technologies and tooling (eg. Azure, Mule Soft, Salesforce, etc.)
• Configure and maintain integration endpoints, authentication, and data flows between Salesforce, Flextrack VMS, and external systems (e.g., Workday, ERP).
• Build and support integrations and automation hosted in Azure (or comparable cloud platforms), ensuring secure connectivity, job scheduling, and environment reliability.
• Collaborate with technical teams to ensure integration designs align with security, scalability, and data governance standards.
• Make platform and tooling selection decisions for the integration estate — the standards other engineers and technologists build against.

• Own the reliability and performance of Salesforce and integration environments across production and staging.
• Monitor daily jobs, ETL workflows, and batch processes; respond to incidents with structured triage and root cause analysis.
• Manage operational tasks such as job scheduling, exception handling, data validation, and controlled SFTP-based exchanges.
• Lead hypercare and post-release support efforts, ensuring timely resolution and proactive prevention of repeat issues.
• Define operational metrics, SLAs, and the automation roadmap for the integration function.
• Own integration governance, change traceability, and release architecture standards.

• Implement and manage automated deployment pipelines and environment synchronization across Salesforce and integration components.
• Apply Dev Ops and release management best practices — version control, validation, rollback readiness, and change traceability.
• Automate recurring operational activities such as monitoring, alerting, and reporting to improve efficiency and reduce manual errors.
• Drive continuous improvement in integration reliability and deployment consistency through process standardization and automation tooling.
• Own how Flextrack's integration patterns, operational metrics, and automation roadmap evolve over time, in partnership with Product Technology leadership.
• Mentor integration engineers and technologists and set the standard for what good looks like in pattern design, build quality, and incident discipline.
• Direct and review…