Rasc Business Systems Analyst Tx - Hybrid

RASC BUSINESS SYSTEMS ANALYST 4 TX - HYBRID

UC OFFICE OF THE PRESIDENT

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The Retirement Administration Service Center (RASC) Journey Experience (JX) division supports RASC Operations and serves as its liaison with IT Services. JX also connects business owners across System-wide Shared Services, Human Resources, University health and welfare plans, and Payroll with technical teams, translating business needs into effective system and process solutions. Through design, analysis, and problem-solving for the UC Retirement System and related health and welfare benefits, the Journey Experience Group is dedicated to improving members’ retirement journeys and increasing member satisfaction.

The Pension Administration BSA 4 applies advanced business process and analysis concepts as a business systems analyst with recognized expertise in pension and benefits. The BSA 4 must apply organizational objectives to resolve highly complex issues in accordance with the UC Retirement System, must have experience in problem-solving complex issues, providing in depth analysis of unique circumstances, and effectively communicating to various audiences and stakeholders.

They are able to identify methods, techniques and evaluation criteria to obtain results to support and enhance the UC Retirement System (UCRS) plan administration, business operations, and overall functionality. Please note this is a hybrid position, three days a week on site, located in Oakland, CA.

• 30% Requirements, Support, and Knowledge Sharing:
  Analyzes business and user needs and translates them into clear system and process requirements. Provides advanced application support and training, and shares expertise by mentoring other analysts and guiding project work.
• 25% Process Improvement and Documentation:
  Initiates and implements improvements to pension administration processes and procedures; prepares and maintains related documentation; and establishes requirements for complex process and system changes.
• 25% Complex Business and Systems Analysis:
  Applies advanced knowledge of UCRS plan administration, business processes, and supporting systems to define scope, evaluate impacts, and resolve complex issues in support of current and future operational needs.
• 20% Systems Design and Testing:
  Defines system and process requirements and technical specifications for complex changes; develops and coordinates integration and acceptance testing; and may lead cross-functional efforts to resolve significant business or systems issues.

• Minimum…