Rasc Business Systems Analyst Tx - Hybrid

RASC BUSINESS SYSTEMS ANALYST 3 TX - HYBRID

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The Retirement Administration Service Center (RASC) Journey Experience (JX) division supports RASC Operations and serves as its liaison with IT Services. JX also connects business owners across System-wide Shared Services, Human Resources, University health and welfare plans, and Payroll with technical teams, translating business needs into effective system and process solutions. Through design, analysis, and problem-solving for the UC Retirement System and related health and welfare benefits, the Journey Experience Group is dedicated to improving members’ retirement journeys and increasing member satisfaction.

The Pension Administration BSA 3 applies broad professional knowledge of business systems analysis and UCRS administration to independently assess business needs, document requirements, and resolve system and process issues of varied scope. The position uses established analysis methods and practices to develop solutions, support system changes and testing, and improve ongoing operations. The BSA 3 collaborates with business and technical partners to help ensure systems and processes meet organizational and member service needs.

Please note this is a hybrid position, three days a week on site, located in Oakland, CA.

25% Business and Systems Analysis
- Applies business systems analysis knowledge to identify and define scope, objectives, and requirements for complex UCRS pension and related benefits systems and processes. Evaluates business practices, system capabilities, and end-user needs to recommend appropriate solutions.

25% Systems Specifications, Design, and Testing
- Develops system and process specifications and contributes to user interface design to address business requirements. Plans and conducts unit, integration, and acceptance testing, and participates in cross-functional teams to resolve complex business and systems issues.

25% Business Process Improvement
- Gathers and analyzes information to develop recommendations and documentation for business processes and procedures. Recommends and implements process improvements and works with stakeholders to clarify requirements and reach agreement on specifications.

25% Requirements, Application Support, and Guidance
- Analyzes business and user needs, documents requirements, and recommends updates to system or process logic. Provides support and training for new applications and offers guidance to less-experienced Business Systems Analysts.

Required Qualifications

Minimum 5 years Business Systems Analysis Role or Equivalent

Required Qualifications

Thorough knowledge of business and process analysis functions.

Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.

In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.

Demonstrated testing and test planning skills.

Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to…