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Salesforce E2 Support Lead - xAI-Driven AMS

Job in Oakland, Alameda County, California, 94616, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 130000 - 140000 USD Yearly USD 130000.00 140000.00 YEAR
Job Description & How to Apply Below
Position: Salesforce E2 Support Lead - 24x7 AI-Driven AMS

Tata Consultancy Services seeks an experienced leader to oversee the MyAccount AMS support with a strong ITIL/ITSM background. You will manage an onsite-offshore 24x7 team, ensure SLA compliance, and mentor staff while driving AI-enabled productivity improvements.

Responsibilities include incident/service request management, governance, and high-priority issue resolution in a fast-paced environment. Strong stakeholder communication is essential.

The following position is for a Salesforce E2 Support Lead - 24x7 AI-Driven AMS with Tata Consultancy Services.

For the Salesforce E2 Support Lead - 24x7 AI-Driven AMS position at Tata Consultancy Services, we are reviewing applications now.

Step into the Salesforce E2 Support Lead - 24x7 AI-Driven AMS role at Tata Consultancy Services in Oakland, CA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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