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Subject Matter Expert

Job in Oakland, Alameda County, California, 94601, USA
Listing for: SymphonyAI
Full Time position
Listed on 2026-11-05
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 156894 USD Yearly USD 156894.00 YEAR
Job Description & How to Apply Below
Introduction

SymphonyAI Retail, Inc. seeks a Subject Matter Expert in Palo Alto, CA.

Duties:
Lead the technical design and modeling of SymphonyAI client business and ERP solutions. Work jointly with the functional SME to Draft business models and business rules, perform analysis of client business processes and process designs. Prepare and organize workshops. Responsible for the technical implementation of SymphonyAI products (Including GOLD Central, GOLD Store Operations, GOLD Store Mobility, and GOLD Master Data Management).

Work with SymphonyAI clients and advise and support them during all the phases of the technical implementation (design, development, test). Uses deep knowledge of SymphonyAI application to coordinate the work of the SynphonyAI and Client technical resources. Responsible for the proper configuration and setup of SymphonyAI application. Acts as a point of contact and escalation between the client and the various specialized team within SymphonyAI (Cloud team, R&D Team, Customer Support Team, Manages Services Team).

Requires a Bachelor's degree in Computer Science or related plus 4 years of experience. Requires 4 years of experience with Oracle and Oracle development (Proc
* C and PL/SQL);
Java, ProC, HTML, XML, PL/SQL, Java script, Linux, Shell Scripting (bash);
Integration Lead;
Client engagement and managing customer expectations; and Supply chain, store operations, warehouse replenishment, and order management; and consulting experience. Alternatively, employer accepts a Master's degree in Computer Science or related plus 2 years of experience in the above detailed skillsets. Telecommuting is permitted.

40 hours/week, $156,894 - $156,894 per year. Must also have authority to work permanently in the U.S.  # 89791.

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