Technology Vendor Manager

The Technology Vendor Manager serves as a strategic partner and trusted advisor in managing the organization’s technology vendor ecosystem. This role bridges business strategy, IT leadership, and vendor relationships to ensure technology investments deliver maximum value, are cost-optimized, and align with long-term capital and operating plans.

• Through strong partnerships with internal stakeholders – including sourcing, IT, architecture, finance, legal and business teams – ensures vendor relationships contribute measurable results to performance objectives
• Partner with Operations, Architecture, IT Leadership, and other stakeholders to align and document vendor capabilities
• Develop and deliver innovative commercial models that contributes to the CIO financial savings target
• Establish and enhance Tier-1 and Tier-2 strategic supplier relationships, engage with suppliers and their leadership regularly
• Conduct periodic supplier reviews to discuss performance, document product roadmaps and business needs.
• Seek out disruptive technologies, establish relationships, discover opportunities to POC and partner with IT stakeholders to rationalize the existing technology footprint.
• Leverage internal and external data to provide insights and recommendations that enhance supplier performance and operational efficiency
• Translate technology requirements into vendor-specific solutions that integrate with multi-year capital and expense investment plans.
• Manage the full lifecycle of vendor relationships, including onboarding, governance, performance reviews, and contract compliance.
• As a senior individual contributor within the Vendor Management function, this role ensures suppliers deliver consistently against contractual commitment, service level agreements, and compliance requirements while driving operational excellence and innovation
• Proactively identify and resolve operational challenges, contributing to continuous improvement initiatives
• Develop quantitative analysis and reporting on supplier performance by tracking and reporting performance using KPIs and SLAs, driving accountability, and continuous improvement.

• Bachelor’s degree in Information Technology, Business Administration, or a related field (Master’s degree preferred).
• 8+ years of progressive experience in IT vendor management, sourcing, or technology strategy.
• Skilled in project management, time management, and reporting to executives.
• Vendor Management:
  Expertise in managing and optimizing relationships with Tier-1 suppliers
• Experience supporting a CIO, CTO, CISO, corporate security leader or other senior technology executive.
• Professional certifications such as Certified Professional in Supplier Management (CPSM), Certified Technology Procurement Professional (CTPP), or ITIL certification.
• Experience managing vendors within large, complex enterprises and multi-year investment planning cycles.
• Experience with ERP, vendor management or procurement tools (e.g., SAP Ariba, Coupa, Service Now, GEP).
• Knowledge of regulatory, compliance, and risk management considerations in IT vendor contracts.

Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department

Intelliswift participates in the E-Verify program.

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